Every patient. Brought back.
answering live
Voice-led, omnichannel by design. One conversation, one record, whatever channel the patient chooses.
Acquisition gets the budget. Retention gets forgotten. That is backwards.
It costs far less to bring a known patient back than to win a new one, yet recall, reactivation, and care gap outreach are the first things that slip when staff are stretched. The lapsed patient does not complain. They just quietly never return, and a lifetime of value walks out with them.
Steer turns the record it already holds into a compounding retention engine.
Run recall on schedule
Annual and follow-up recall goes out automatically, tuned to each patient and visit type.
Reactivate the lapsed
Patients who have drifted are re-engaged across voice and SMS with relevant, personal outreach.
Close care gaps
Open gaps are surfaced and acted on, improving outcomes and quality measures at the same time.
Compound month over month
Because every interaction lives in one record, retention builds on itself instead of starting cold each time.
Retention that runs itself.
Always-on recall
No campaign to launch, no list to pull. It just runs.
Personal at scale
Outreach reflects the patient's actual history, because Steer holds it.
Compounding value
Each cycle strengthens the next from the same record.
What patient return looks like after 60 days.
Measured inside live customer operations.
12-month patient return rate
lapsed patient reactivation
care gaps closed
“Steer is the AI infrastructure that lets us scale care without scaling headcount, expanding patient offerings and ensuring timely access across our facilities.”
Why nothing falls through the cracks
Steer remembers every patient across every interaction, so each step hands off to the next. Capture leads to booking, booking to documentation, documentation to recall. One system that finishes the job, instead of point tools that forget the patient in between.
See it run on your numbers.
Book a 30-minute demo and we will model your recoverable revenue against your own volumes, before you commit to anything.