Max OR utilization. Min no-shows.
An ASC runs on OR utilization. Every empty slot is margin gone. Every no-show is an hour the surgeon is not cutting. Steer's workforce fills the schedule, holds the schedule, and offloads 2.3 FTE-equivalent of work per ASC. Saint Mary's ASC hit 94% utilization with a 3.8% no-show rate.
Four problems. Every ASC.
The ASC model is unforgiving. Thin margins, fixed OR capacity, expensive surgeons. Steer's workforce maps to the four pains that define the economics.
No-show rates that eat the schedule
Industry standard is 14%. Every no-show is an hour the OR sat empty. Luna's multi-channel confirmation and waitlist backfill cut Saint Mary's no-show rate to 3.8%.
OR utilization targeting 90%+
Under-utilization is the fastest way to miss the year's EBITDA plan. AI Front Door books against real OR templates, Luna holds the schedule, Revenue Cycle AI captures prior auth upstream so the case doesn't cancel.
Multi-specialty coordination
Orthopedics on one OR, pain on another, GI on a third. Different block schedules, different payer mixes, different pre-op requirements. One workforce handles all of it with shared context.
Running lean on staffing
ASCs can't carry hospital-level staffing. 2.3 FTE-equivalent offloaded at Saint Mary's across six ORs and five specialties. The workforce absorbs the volume your front desk can't.
Utilization up. Costs down.
Saint Mary's ASC Kansas City runs six ORs across five specialties. These are the outcomes the workforce delivered in the first year.
From booking to wheels-in.
The workforce follows the patient from first contact through the OR. Every step is an opportunity to protect the schedule.
AI Front Door books against real OR templates, verifies eligibility, surfaces prior auth early. The case goes on the board with everything it needs.
Luna handles pre-op instructions, medication holds, NPO reminders. Three touch points, every patient, no staff time.
Luna confirms the day before. If the patient cancels, the waitlist fires automatically. The slot fills before the OR opens.
SteerNotes documents the case. Revenue Cycle AI closes the claim upstream. Luna recovers the patient balance 24/7. One workforce, start to finish.
Saint Mary's ASC: 94% utilization.
The workforce that protects the schedule.
ASC economics are about filling the schedule and holding it. The four agents each play a role in that one job. Luna holds it, AI Front Door fills it, SteerNotes documents it, Revenue Cycle AI collects on it.
See the workforce on your OR schedule.
Bring us your block schedule, your no-show rate, your payer mix. We'll model the workforce against your ASC's real economics in a single session.