For Hospital Systems

Scale the platform. Not the FTE count.

The full four-agent workforce, running at health-system scale. ED throughput, clinical documentation, RCM capture, patient access. Built for the CFO, the COO, the CMO, and the Chief Growth Officer. In production at 45+ hospitals and 19 million patient lives.

45+
Hospital systems in production
19M
Patient lives on the platform
89%
Net new ED from commercial payers
18 mo
At Prime Healthcare's scale
The hospital system grind

Four problems. Every system.

The operational pains are the same across hospital systems. The economics are too. Steer's workforce maps directly to each.

01

ED throughput and payer mix

Emergency-appropriate patients stuck in waiting rooms. Commercial patients leaving for urgent care competitors. AI Front Door's ED slot booking with at-home registration is the flagship answer. 89% of net new ED volume from commercial payers in portfolio deployments.

02

Clinician burnout and coding accuracy

Charting until 10 PM is a software problem, not a medicine problem. SteerNotes codes from notes AND the full patient record, not just the transcript. ~1 hour back per clinician per day.

03

RCM leakage across 40+ payer contracts

2 to 4% of net patient revenue walks out the door. Revenue Cycle AI captures upstream at booking, works denials continuously, recovers balances 24/7 via Luna.

04

Patient access at system scale

Call centers at capacity. Online bookings that break on real scheduling rules. Luna and AI Front Door unify voice and digital on one platform with one patient thread.

Hospital system outcomes

Running today, at Prime scale.

Prime Healthcare runs the full four-agent workforce across 45 hospitals for 18 months. These are the outcomes that show up in the executive dashboard.

45
Hospitals running full workforce
19M
Patient lives on the platform
89%
Of net new ED from commercial payers
2 to 4%
NPR recovered via Revenue Cycle AI
The executive stack

One workforce. Every executive sees it.

The AI workforce does not belong to one department. Each agent maps to an executive owner, and every executive sees outcomes in their language.

CFO
Revenue Cycle AI

2 to 4% of NPR recovered year one. 15% clean-claim rate improvement. $710K to $1.7M in vendor consolidation savings replacing the point-tool stack.

COO
AI Front Door + Luna

ED throughput, wait times down, no-show rates down, bed turnover up. Patient access consolidated across six channels on one booking engine.

CMO
SteerNotes

Clinician documentation burden cut in half. Coding accuracy up, after-hours charting down. Retention improves when burnout stops compounding.

CGO
AI Front Door + Luna

Net new patient acquisition across organic, paid, referral, and web channels. Conversion from lead to booking measurable in real time. Commercial payer mix in the ED.

Hospital system proof

Prime Healthcare: 45 hospitals, 18 months.

Prime Healthcare · 45 hospitals · 19M patient lives · Full workforce in production
"We have seen improved volume, revenue, streamlined workflows and expanded patient offerings to ensure timely access to care."
Dr. Kavitha Bhatia, Chief Medical Officer, Prime Healthcare
45
hospitals running the full workforce
19M
patient lives on the platform

The full workforce, deployed in weeks.

Most health system deployments of the full four-agent workforce go live in 3 to 4 weeks, with outcomes measurable from week one. Integration footprint spans Epic, Meditech, Oracle Health, athenahealth, Allscripts, Cerner, and 40+ EHRs, plus real-time payer APIs across 30+ carriers.

2025 Impact Report

The numbers behind the AI workforce.

Production outcomes from 109 organizations, 472 locations, 19M patient lives. Quantified results across all four agents, with methodology disclosed for every metric.

Read the report →

Book an executive demo.

We bring the full workforce up against a sample of your system's real data. CFO, COO, CMO, CGO each see outcomes in their language, in the same session.